Privacy Policy

Effective Date:31/07/2025

Website: www.tri-m.com.au

This Privacy Policy describes how TRI-M DESIGN & BUILD (“we”, “our”, or “us”) collects, stores, uses, and discloses personal information through our website and associated services (“the Product”).

By using our website, you agree to the terms of this Privacy Policy.

1. Definitions

– “Personal Information” refers to any information that can be used to identify you personally.
– “Product” means the TRI-M website, including all subpages, forms, and content, hosted at: www.tri-m.com.au.
– “Third Party Service Provider” refers to businesses we work with to support our website or services, including IT, analytics, and hosting providers.
– “You” / “Your” refers to the user of the Product.

2. What We Collect

We may collect personal information that you voluntarily provide, such as:
– Your name, email address, phone number, and project enquiry details.
– Any other information you provide when submitting a contact form, requesting a quote, or communicating with us.

We may also collect usage information automatically through cookies and analytics tools to understand how visitors interact with our website.

3. How We Use Your Information

We may use your information to:
– Respond to enquiries and provide customer service.
– Improve our website and services.
– Send updates or marketing emails (only with your consent).
– Comply with legal obligations.

4. Cookies & Analytics

Our website uses cookies to enhance your browsing experience. You can disable cookies through your browser settings, though doing so may limit some functionality. We may also use analytics tools (e.g. Google Analytics) to track website usage and performance.

5. Disclosure to Third Parties

We may share your Personal Information with trusted service providers that assist in website hosting, analytics, email communication, or customer service. These providers are required to comply with this Privacy Policy and Australian privacy laws.

We do not sell or rent your Personal Information to any third party.

6. Storage and Security

We take reasonable steps to secure your Personal Information against unauthorised access, alteration, or disclosure. However, no method of data transmission over the internet is fully secure.

7. Access and Correction

You may request access to, or correction of, your Personal Information held by us by emailing: info@tri-m.com.au

8. Your Rights and Choices

– You may opt out of receiving marketing emails by following the unsubscribe link in any communication.
– You may request the deletion of your personal data, subject to legal and contractual obligations.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be published on our website with a new effective date.

10. Complaints

If you have a complaint regarding how your Personal Information is handled, please contact us in writing. We aim to respond within 21 days. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner at www.oaic.gov.au.

11. Contact Us

For any questions or concerns regarding this Privacy Policy, contact us at:
Email: info@tri-m.com.au
Website: www.tri-m.com.au